Frequently Asked Questions
Shipping & Delivery
What are your shipping rates?
Candy Items: FREE shipping on orders over $50! Orders under $50 will have standard shipping rates applied.
Soda Items: Shipping fees apply to all soda orders. The shipping cost includes a handling fee to ensure your glass bottles are carefully packaged and protected during transit with extra cushioning and secure packaging materials.
Note: If your order contains both candy and sodas, shipping fees will be calculated based on the items in your cart.
What shipping options do you offer?
We offer several convenient ways to get your Galactic Soda and candy:
- Standard Shipping: Available throughout the United States
- Local Delivery: Available for customers in the Kinston, NC area (minimum order required)
- Local Pickup: Pick up your order at our location - no shipping fees!
What is the minimum order for local delivery?
Local delivery requires a minimum purchase amount. You'll see this option at checkout if your order qualifies and you're within our delivery zone.
How long does shipping take?
Standard shipping typically takes 3-7 business days depending on your location. Local delivery orders are usually fulfilled within 1-2 business days. Pickup orders can be collected once you receive your ready-for-pickup notification.
Do you ship internationally?
Currently, we only ship within the United States.
Orders & Products
What makes Galactic Soda special?
Our sodas are crafted with mysterious, out-of-this-world flavors inspired by cosmic adventures. Each bottle is a unique taste experience you won't find anywhere else!
How should I store my Galactic Soda?
Store your soda in a cool, dry place. For best taste, refrigerate before enjoying!
Can I track my order?
Yes! Once your order ships, you'll receive a tracking number via email so you can follow your Galactic Soda on its journey to you.
Contact Us
How can I get in touch?
If you have questions that aren't answered here, please contact us through our contact page or email. We're here to help!